TERMS & CONDITIONS

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Speed to Lead by AI BizWorks — Terms of Service

Last updated: November 12, 2026

These Terms are an agreement between you (the business subscribing, "Client") and Multistreams Marketing, LLC, doing business as AI BizWorks ("AI BizWorks," "we," "us"). They cover the Speed to Lead service. By subscribing or using the service, you agree to them. If you're accepting for a company, you confirm you have authority to bind it.

1. The service

Speed to Lead is a done-for-you AI lead-response system. It can include:

  • a voice AI receptionist
  • conversation AI for text and messaging channels
  • a shared inbox
  • booking calendar
  • sales pipeline
  • follow-up automations
  • mobile app, reporting and ongoing tuning

The service runs on third-party software, including the HighLevel platform, telephone carriers and AI model providers. We set it up, configure it and support it for you.

2. Plans and billing

  • Monthly: $297 per month, billed in advance. Renews automatically each month until canceled.
  • Annual: $2,970 per year, billed in advance. Renews automatically each year until canceled.
  • There's no setup fee. Prices don't include taxes; you pay any that apply.
  • If a payment fails, we'll notify you. We may pause the service if it isn't resolved within 7 days.
  • We'll give at least 30 days' email notice before any price change. A change applies from your next renewal.

3. Included usage (fair use)

Each plan covers one business location, one phone number and one booking calendar, plus:

  • Up to 500 voice AI minutes per month. Unused minutes don't carry over.
  • Normal text, chat and email AI use for one location's inbound leads. Bulk or marketing blasts aren't included.
  • Up to 2 tuning updates per month (for example script changes, new FAQs, new services).

You'll get an alert when you reach 80% of your monthly minutes. If you go over the allowance two months in a row, we'll contact you about a bigger plan or a minute add-on. We won't charge for overage without your written approval. If you don't approve, we may limit AI call handling for the rest of that month. Calls will then go to your forwarding number or to voicemail with a text-back.

Prohibited use: any illegal, deceptive, harassing or spam activity, and any outbound calling or texting without proper consent (see section 7).

4. Getting started and our Launch Guarantee

  • After you subscribe, we schedule a tech call. You give us what we need: business details, services, hours, FAQs, booking rules, and access to your phone number or forwarding, your calendar, and any channels you want connected. Together these are the "Required Access."
  • Launch Guarantee. Your system goes live within 3 business days after your tech call is complete and we have all Required Access. If we miss that, your first month is free (a refund or credit of your first monthly fee, or one-twelfth of the annual fee).
  • Delays on your side don't count against the deadline. That includes missing information, late approvals and unavailable access. Third-party approval delays also don't count, such as carrier or A2P texting registration and platform outages. If texting registration is still pending, voice can go live first.
  • 30-Day Satisfaction Promise. If any feature we promised isn't working within the first 30 days after go-live, tell us in writing. We'll fix it. If we can't fix it within 5 business days, we'll refund your most recent monthly payment, or the full annual payment for annual plans canceled in that window.
  • These guarantees cover our delivery of the service. They don't guarantee any number of leads, bookings, jobs or revenue.

5. Cancellation

  • Cancel anytime by email to [email protected] or from your account.
  • Monthly: cancellation takes effect at the end of your current billing month. There are no partial-month refunds except under section 4.
  • Annual: cancellation stops the next renewal. Outside the 30-day promise in section 4, annual fees aren't refunded for unused months.
  • Before your account closes, you can request an export of your contacts and conversation history. We'll provide it within 10 business days. Your phone number stays yours. If we provisioned a number for you, we'll help you port it out, subject to carrier rules.

6. AI disclosure, call recording and safety

  • By default, the AI introduces itself as a virtual assistant at the start of each call. It must not claim to be a human. You agree not to tell us to remove that disclosure.
  • Calls may be recorded and transcribed so the service works and quality can be checked. By default the AI tells callers this at the start of the call. You're responsible for making sure recording and disclosure meet the laws where your callers are located.
  • Emergencies. The AI isn't an emergency service. For gas smells, carbon monoxide alarms, fire, or injury, it's set up to tell callers to leave the area and call 911 or their gas utility, and to alert your on-call contact. You're responsible for keeping your on-call and escalation contacts up to date.
  • The AI can make mistakes. It only answers from the information you approve: prices, policies and service areas. Review conversations regularly and tell us about errors so we can retune it.

7. Texting, calling and consent (your responsibility)

  • You'll only use the service to contact people who contacted you or who gave you consent as required by law, including the TCPA and carrier rules.
  • Texts include opt-out instructions. STOP requests are honored automatically, and you agree not to override them.
  • You'll cooperate with carrier A2P 10DLC texting registration. That includes your legal business name, EIN and website privacy policy.

8. Your data

You own your customer data. We use it only to provide the service. See the Privacy Policy. We use reasonable security measures and rely on our providers' security, but no system is perfectly secure.

9. Third-party services

The service depends on outside platforms: HighLevel, carriers, AI model providers, calendar and social platforms. We're not responsible for their outages, policy changes or price changes. If a change materially affects the service, we'll tell you, and you can cancel without penalty.

10. Disclaimers and limit of liability

Except for the guarantees in section 4, the service is provided "as is." To the fullest extent the law allows:

  • We aren't liable for lost profits, lost revenue, lost leads, or indirect or consequential damages.
  • Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

11. Indemnity

You'll defend us against claims caused by your content, your instructions to us, or your violation of laws, including consent and recording laws.

12. Changes to these Terms

We may update these Terms. We'll give at least 30 days' email notice of material changes. Continuing to use the service after that means you accept them.

13. Governing law

These Terms are governed by the laws of the State of Georgia. Disputes go to the state or federal courts serving Fulton County, Georgia.

14. Contact

AI BizWorks (Multistreams Marketing, LLC) · 8735 Dunwoody Place, Suite 10913, Atlanta, GA 30350 · [email protected] · +1 888-869-7003